At The Original House of Wax we believe that every occasion is made even more special with the magic of candlelight. Whether you’re relaxing on your own or entertaining with friends, candlelight has the power to transform everyday moments into unforgettable occasions. Our exclusive soy candles are crafted using old family traditions of candle magic and infused with earth crystals to help the user attract whatever they desire in their life, as well as change the vibrations of the energy around them when lit. Each soy candle has keywords that will tell you what areas they can assist you in. All candles are hand-poured in Melbourne Australia using the phases of the Moon.

Every soy candle contains cotton lead-free wicks to ensure a long, clean burn for you and your family to safely breathe. All candles are gift-boxed, making them the perfect present as they are known to infuse every room with evocative scent that lasts for hours, even when unlit. As an everyday luxury for all to enjoy, they bring warmth, new energy, and power to any environment.

We also specialise in male and female face and body waxing, make-up application, eyebrow correction as well as stock exclusive cosmetics and beauty brands from around Australia and the globe.

Do you want fuller, more natural looking brows that don’t smudge, budge, or sweat-off? Are you unable to grow eyebrow hair in certain areas due to years of past damage, over-tweezing, or your age? Do you suffer from alopecia or hair loss? Are you tired of spending time filling in your eyebrows with cosmetics? Ever wanted to grow out your natural eyebrows without having to look messy or unkempt for many months whilst you do? If you answered 'YES' to any of these questions then semi-permanent brow tattooing may be your solution.

Micro Pigmentation, Micro Blading, and Cosmetic Tattooing services available in store this October. For further information / to secure your tattoo consultation appointment with Michael, please contact the store on (03) 9078 1990 or via email: info@theoriginalhouseofwax.com

We value your time, our time & the service that we provide.  Unfortunately we have had to introduce a new waxing / make up appointment policy as the amount of last minute cancellations, reschedules, and ‘no shows’ have increased dramatically. In order to be able to continue providing our high standard of service we must strictly enforce this cancellation / no show policy. 

We do not accept walk in appointments for waxing / tinting so be sure to phone in advance when booking. A valid credit / debit card is required for ALL BOOKINGS effective immediately. When booking your next appointment you will be asked a number of questions by our friendly staff for your customer intake form; when you attend your appointment, you will be asked to sign and acknowledge this form. We ask that you provide us with as much notice as possible when cancelling or rescheduling - a minimum of 48 hours’ notice from your scheduled appointment is necessary to avoid full cancellation fees. Please be sure when booking your next appointment that the time is suitable as the below will be strictly enforced.

For cancellations / rescheduling with MORE THAN 48 hours’ notice, clients will have the opportunity to reschedule or cancel their appointment free of charge on the first occasion. If the client fails to attend the subsequent appointment booked, or attempts to reschedule again, they will be charged 100% of their booked appointment cost by way of a cancellation fee.

For cancellations / rescheduling with LESS THAN 48 hours’ notice, clients will incur a 50% cancellation / reschedule fee for the original time being changed. If the subsequent booked appointment is rescheduled or cancelled again, the client will be charged 100% of their booked appointment cost.

If a customer is a ‘no show’ and does not attend their scheduled appointment, they will be charged 100% of the original booked appointment cost.

For bookings with vouchers, please note cancellation fees will be deducted from the value of the voucher as per the above description where applicable. The Original House of Wax ensures to keep all customer data private, secure, and away from third parties.

If a client is going to be late to their scheduled appointment a phone call is required on (03) 9078 1990 to advise the technician of their expected arrival time. If the client is expected within 10 minutes of their scheduled appointment, they will be told to continue to the appointment and will be seen prior to the next booked client. In cases where the client arrives later than 10 minutes from their appointment time, it cannot be guaranteed they will be seen for their treatment as it will impact the next client’s booked appointment. In these instances, the client will be charged 50% of the booked treatment and they will be provided with an appointment for another suitable time.

We look forward to continuing and improving upon our high level of service to you and hope you will continue to grow with us.